1. Introduction

Welcome to Sentinel App, operated by LeadPixel Labs LLC, a company registered in the United States with its office at 30 N Gould St Ste R, Sheridan, WY 82801.

This Privacy Policy explains how we collect, use, store, and protect personal information of users of our website, the Sentinel mobile application, and related services (collectively, the “Services”).

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Protecting your privacy is a priority. This Policy applies to all users, including those in the U.S. and other jurisdictions.

Our Services are provided on a Web-to-App model: subscriptions are purchased via the website, and payments are processed directly using credit or debit cards. By providing payment information, you consent to its collection, use, and storage as described herein.

We encourage reviewing this Privacy Policy periodically. Continued use of Services constitutes acceptance of updates.

2. Information We Collect

a. Personal Information

We may collect information that identifies you as an individual, including:

• Full name and contact details: Email: [email protected]; Phone: +1 (848) 360-3259
• Payment information: Card number, expiry date, CVC, cardholder name for subscriptions
• Account registration info: Username, password

b. Usage Information

Automatically collected data:

• Device info: IP address, device type, OS, browser type
• Sentinel usage data: Features accessed, frequency, error reports
• Log files & diagnostic data: To maintain and improve performance

c. Security and Identity Information

• Identity monitoring alerts: Data breach notifications
• Email security data: To detect phishing or threats
• Device security status: Risk indicators

d. Communication Information

If you contact support or use in-app messaging, we may collect content of your communications including inquiries, feedback, and attachments.

e. Cookies and Similar Technologies

We use cookies, web beacons, and similar tech to track browsing activity, personalize experience, and improve Services. More in Cookies Policy.

All data is collected to provide and secure the Services, process payments, maintain accounts, and comply with legal obligations.

3. How We Use Your Information

a. Service Provision and Account Management

• Create/maintain accounts, verify identity, and provide subscription access
• Process subscription payments and send confirmations
• Notify about updates, maintenance, and account information

b. Security and Protection

• Monitor identity for breaches and suspicious activity
• Protect emails from phishing/spam
• Secure devices by detecting vulnerabilities, malware, unauthorized access
• Ensure compliance with security policies and prevent fraud

c. Personalization and Improvement

• Analyze usage to improve performance, usability, and features
• Tailor content and functionality to user preferences
• Develop new features/services

d. Legal Compliance and Enforcement

• Comply with laws, regulations, and legal processes
• Respond to lawful public authority requests
• Enforce Terms of Use and protect rights, property, or safety

e. Marketing and Communications (Optional)

• Send promotional messages, newsletters, or updates only if opted in
• Provide info about new features or products relevant to your subscription

Opting out does not affect access to core Services.

4. Sharing Your Information

a. Service Providers

We may share data with third-party vendors performing services like payment processing, identity verification, email delivery, or customer support. Providers are prohibited from using your info for other purposes.

b. Legal Requirements & Protection of Rights

We may disclose info if required by law or to protect rights, property, or safety of LeadPixel Labs LLC, users, or others.

c. Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred. Entities must comply with this Privacy Policy.

d. Aggregated and Anonymized Data

We may share anonymized or aggregated data for analytics, research, or marketing purposes.

e. User Consent

We may share info if you provide explicit consent. Consent can be withdrawn, subject to legal/contractual restrictions.

All sharing complies with applicable data protection laws.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide the Sentinel application
• Comply with legal obligations
• Resolve disputes and enforce agreements

Examples:

• Account Info: Retained during active subscription + six years after termination
• Transactional Info: Retained per financial/tax regulations
• Support/Communication: Retained as needed to respond to inquiries/disputes
• Usage Data: Retained for 12 months to improve Services and detect fraud

Data is periodically reviewed and securely deleted/anonymized once no longer necessary. Users can request deletion or retention info at [email protected]

6. Security Measures

Administrative

• Access restricted to authorized personnel
• Staff trained on privacy & security
• Policies reviewed periodically

Technical

• Encryption in transit and at rest
• Secure authentication for accounts/payment
• System monitoring and auditing
• Malware, phishing, and cyber threat protection

Physical

• Restricted access to servers and storage
• Environmental safeguards

Data Breach Response

Protocols to assess, mitigate harm, and notify affected users & authorities.

Limitations

Absolute security cannot be guaranteed; users should use strong passwords and secure devices.

7. Your Rights

Users have the right to:

• Access: Request personal data held
• Correction: Update inaccurate data
• Deletion: Request deletion, subject to legal obligations
• Restriction: Limit processing in certain circumstances
• Objection: Object to specific processing (e.g., marketing)
• Data Portability: Receive personal data in a machine-readable format or transfer

To exercise rights: contact [email protected].

8. International Transfers

Data may be transferred outside the U.S. or other jurisdictions, including the UK, solely for service provision. Transfers comply with applicable laws and safeguards.

9. Cookies

Types of Cookies

• Essential: Required for website/app operation
• Performance & Analytics: Improve UX and functionality
• Functional: Remember choices, provide personalization
• Marketing & Advertising: Deliver relevant promotions

Users may manage or disable cookies; blocking may affect functionality. Consent is assumed by continued use.

10. Marketing Communications

• Sent only with consent; opt-out any time via unsubscribe link or [email protected] / +1 (848) 360-3259
• We do not share personal info with third parties for marketing without consent

11. Children’s Privacy

• Services not directed at under 16 (or local minimum age)
• Do not knowingly collect info from children
• Parents may request deletion, access, or correction

12. Changes to Privacy Policy

• Effective immediately unless otherwise specified
• Continued use constitutes acceptance

13. Sharing and Disclosure / Third-Party Services

• Shared with service providers for operation, payments, customer support
• Legal requirements, protection of rights, business transfers
• Aggregated/anonymized data may be shared
• Explicit consent required for marketing shares

14. Legal Basis for Processing

• Consent: Provided by user
• Performance of Contract: To provide requested Services
• Legal Obligations: Tax, reporting, or regulatory compliance
• Legitimate Interests: Improve Services, security, prevent fraud

15. Contact Information

• Company: LeadPixel Labs LLC
• Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
• Email: [email protected]
• Phone: +1 (848) 360-3259

Users may exercise their rights regarding personal data via the above contact details.